2/27/2024 0 Comments Remote telescribeYou can be both compassionate and assertive as a physician. Make no mistake – showing compassion is not a matter of being a pushover. However, with that focus on ‘evidence-based medicine,’ a tragedy occurred: the loss of soft skills and, with that, compassion. He believes this to be important because, when he went to medical school, the focus was geared towards “evidence-based medicine.” The ability to talk with patients in a kind or compassionate tone wasn’t the top priority – science was. Now, he finds himself as a teacher, exiting the war zone of the emergency room to enter into a medical school that is trying so hard to teach both the ‘science’ and the ‘art’ of medicine. ![]() So, he went to medical school because he wanted to use that empathy to be compassionate towards others. However, that was who he was – it was what helped to define him. He was bad at that because he would feel emotions at such a deep level while watching movies or even listening to music. “You were supposed to hide your emotions and have a stiff upper lip,” he stated. He was raised in a British household where empathy wasn’t a very good thing. This physician is a very empathetic person. Some people read emotions well while others don’t – this is a known fact. This medical school was beginning to teach a new type of medicine: compassion. I chose to interview this doctor because he was leaving his position at the emergency department for a teaching position at a nearby medical school. ![]() It’s been difficult for me to even write this because I could teach about it for years… His words gripped at me – they held me like an anchor for months to come as I upheld my new and challenging leadership role. Every single sentence he stated was so stunning and so true. ![]() Now, when I left that interview, I left in tears. Today, I present to you a mere glimpse into the knowledge that I have been given:Ī few months ago, I interviewed my greatest teacher – a pediatric emergency medicine physician who has greatly impacted the lives of those around him. However, I could not have done it without the help of my own teachers. I have dedicated many years of my life to studying and teaching provider burnout and how scribes can help to fight it. By Arissa Viering, Remote Telescribe Implementations Manager
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